Global PSP · Confidential
A leading global payment service provider was declining or heavily reserving a large segment of deferred delivery merchants (travel agencies, OTAs, and event platforms) due to the credit exposure involved. Traditional reserves were tying up capital and creating friction at onboarding.
Using Envisso Protect, the PSP replaced their reserve model with tier-one insurer-backed coverage calibrated to each merchant's real-time risk score. Onboarding timelines collapsed from weeks to a single day. Previously off-limits merchant segments became commercially viable.
They now cover over $4 billion in annual processing volume across nearly 1,000 deferred delivery merchants, with no holdbacks, no rolling reserves, and no additional capital deployed.
Client identity confidential. Full results available on request.
$4B+
Annual processing volume covered by Envisso Protect
~1,000
Deferred delivery merchants onboarded without collateral
$600M+
Credit exposure covered by tier-one insurer
$0
Collateral or rolling reserves required
Global Acquirer · Confidential
A major global acquirer was under pressure from card networks threatening to shut down their high-risk licence due to elevated chargeback ratios. Their existing monitoring was reactive, manual, and too slow to catch deteriorating merchants before disputes escalated.
Envisso Monitor provided real-time, automated risk scoring across the full merchant portfolio. Deteriorating profiles were flagged before chargebacks materialised, allowing the risk team to intervene early. Within 24 months, the acquirer reduced chargeback exposure by 60% while simultaneously tripling transaction volumes.
Client identity confidential. Full results available on request.
60%
Chargeback reduction over 24 months
3x
Transaction volume growth over the same period
0.2%
Dispute rate achieved, down from scheme-threatening levels
Omnichannel Payment Provider · Confidential
An omnichannel payment provider was running merchant risk operations across disparate systems, with Excel-based processes driving onboarding decisions and manual monitoring. Response times to risk alerts were inconsistent, and the team could not scale without adding headcount.
After deploying Envisso Monitor, the provider consolidated risk data into a single platform with automated scoring and alerting. Manual workload dropped by 66%, and the average response time to risk alerts fell to 6.8 minutes, down from hours in the previous workflow.
Client identity confidential. Full results available on request.
66%
Reduction in manual monitoring workload
6.8 min
Average response time to risk alerts
1
Unified platform replacing disparate systems
Singaporean Acquirer · Confidential
A Singaporean acquirer was unable to grow in high-risk deferred delivery segments because their collateral requirements made them uncompetitive. Merchants were choosing competitors who could offer faster onboarding and lower capital lock-up.
Envisso Protect replaced the collateral model with insurer-backed coverage, eliminating the need for reserves at onboarding. The acquirer achieved over 100% average merchant growth across target segments, with 99% of onboarding decisions now fully automated through the platform.
Client identity confidential. Full results available on request.
100%+
Average merchant growth across target segments
99%
Automated onboarding decisions via the platform
$0
Collateral required for covered merchants
Get started
Book a 30-minute call. We'll walk through a case study relevant to your merchant mix and show you what the commercial impact looks like.
Request Demo →No commitment. 30 minutes.